9.Building exterior and cultural relics prctection
Packaging & Shipping
Handheld portable laser rust removal cleaning machine with 200W 1000W Packaging Details: 1. Outside package: Standard marine export plywood case. 2. Inner package: Stretchy film and plastic film for humidity. We can package according to your requests.
We work with dozens of international freight companies to build long-term relationships that reach all countries and regions around the world, and their experience in shipping will keep your machines safe. We can also provide train transportation, especially in Russia, Ukraine and other landlocked countries.
Factroy focus on researching and manufacturing laser machine for 11 years we only do Laser machine.
Dowin signs tech Co., Ltd. specializes in R&D and production of various laser equipment, such as laser cutting machine, laser engraving machine,laser welding machine and laser cleaning machine. All series machines are with One-three year's warranty. Also our service support various languages, like English, Spanish, Russian,and so on. Meanwhile, customized equipment are available according to different requirements.Within the laser engraving and cutting field, Dowinlaser has passed CE and FDA qualifications.Which assures high-efficient production and products' reliability. After years of hard work, Dowinlaser's products have made presence in more than 100 Countries such as North America, West Europe, South Asia, South America and Mid East etc...
What we offer :
100% quality machine, 120% service .
Email replied in 24 hours ,Mobile/Whatsapp/Wechat 7*24 hours online
1.Pre-Sales Service: * Inquiry and consulting support. * Sample testing support. * View our Factory. 2.After-Sales Service: *Within 7 days since your local customs clearance: if the machine's any parts has any problems,we will change it free. *Exceed 7 days since your local customs clearance but within warranty period if the machine parts have any problems, we can change the old machine parts to new ones free, but you should pay all the shipping cost. *Exceed one year warranty period if the machine parts have any problems, we can offer new machine parts with cost price and you also should pay all the shipping cost. *We offer 24 hours technical support by call, email. *Our technician can give you remote guide online(Skype / MSN/What's app/viber/Tel/Etc) if you have any question. *Machine has been adjusted before delivery, operation disk is included in the delivery. If there is any other questions, pls kindly tell me. *We have manual instruction and CD (Guiding Videos) for software Installation, operation and machine's using and maintenance. 3.Dowin Signs Tech Co.,Ltd supply free technical training for all customers all over the world until the workers from buyer can operate the machine normally and individually. Mainly training are as follow: *Training for Control software operation *Training for normatively turning on/off operation of the machine *Instruction of technical parameters, as well as their setting ranges *Basic daily cleaning and maintenance for the machine *Solutions for common hardware problems *Training for other questions and technical suggestions during daily production 4.Training can be processed in the following ways: *Workers of customers can come to our factory to get the most professional hand-by-hand training. *We can send engineers to customers’ country and do training for workers in customers’ target factory. However, tickets and daily consumption like food and accommodation should be afforded by customers. *Remote training through Internet tools like Team-viewer, Skype and other instant communication softwares.
What we believe :
Clients are always right.When you are finished changing ...you are finished.
Q1: How can I get the best machine for me? You can tell us your working material, detail work by picture or vedio so that we can judge whether our machine can meet your need or not. Then we can give you the best model depends on our experience.
Q2:How's the payment? Telegraphic Transfer(T/T) to our official company bank account or Western Union(WU),also accept alibaba trade insurance order
Q3: This is the first time I use this kind of machine, is it easy to operate? We will send you manual and guide vedio in English, it can teach you how to operate the machine. If you still can not learn how to use it, we can help you by "Teamviewer" online help software.Or we can talk by phone, email or other contact ways.
Q4:What's the guarantee, in case the machine breaks down? The machine has one year guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be, according to client s feedback. Parts except for consumable parts will be replaced for free if the problems are caused by quality fault.
Q5:If the machine has problem in my place, how could I do? We could send free parts to you in warranty period if machines have any problem under "normal use".